Get in touch

Questions about an order, or about whether something is right for you? Email valskostore@gmail.com or use the form below. A real person replies within one working day, Monday to Friday.

Contact form

Contact

Get in touch

Email valskostore@gmail.com and we will reply within one working day, Monday to Friday.

There is no call centre and no chatbot. It is a small business and you will be talking to a person.

What to include

If your message is about an order, include your order number and we will be able to help you much faster.

Things we can answer straight away

Where is my order? Orders are processed within 3 business days and delivery takes approximately 5-7 business days. You receive a tracking number in your email which you can use to track your package with the courier.

I want to return something. Email us with your order number and we will send return instructions. You have 30 days and you do not need to give a reason.

Is this right for me? Ask. If we think it is not going to do what you are hoping for, we will tell you that rather than take the sale.

Business details

Valsko
Flat 17 Comstock Court
Atlip Road
Wembley HA0 4GH
United Kingdom
valskostore@gmail.com